Our Company
A.B. Mitchell has been established since 1986 and have carried out work for a varied client base during this
period, becoming a limited company in 2005.
We are mainly Joinery and Plumbing specialists, however, since the inception
of partnering arrangements we are pleased to offer the complete package of kitchen refurbishment,
from the individual site survey and plan design through to internal decoration of the property. We
also carry out various refurbishment packages including bathroom renewals, wet room shower
areas and disabled adaptation works, central heating and boiler renewals
and all aspects of major joinery and plumbing works.
Our Vision
We believe that everyone should have the opportunity to benefit by having better places to live, visit and
work.
As individuals our health shapes what we are able to achieve, by renewing the built environment, through repair,
maintenance and refurbishment to create decent housing and shared spaces, we can help raise the standards for all
and in the process create productive places where everyone benefits from the positive social outcome this
brings.
We recognise that the opportunity cost of change is far less than the cost of remaining the same. This is why
transforming places, with change centered on the needs of people to improve every person’s outlook.
Our Objectives
Our objective is to become a Company that delights its clients with the purpose to help more people live a
better life in their homes. We are committed to work together with our Partners to deliver impeccable service to
our clients and customers, to develop key skills needed in today’s market place for continuous improvement and to
create an environment of service provision where everyone in the Company feels they are valued for their
contribution to these aims.
Customer Care
We believe that a good measure of customer care is one where customers come back. Maintaining services that go
unnoticed because they work, is more than our measure of customer care it’s a way of doing business.
We equally recognize that customers are attracted by our promises and that our future success is determined by
how well we are able to keep them.
Our customer care policy is summarised as follows:
1. Maintain reliability by keeping our promises and getting it right first time.
2. Be responsive to our customers needs.
3. Be courteous and professional at all times.
4. Value our customers by delivering an individualized caring service.
Client Base
We have worked with the following clients over a number of years on contracts with varying values and the work
categories are noted with them, copies of references can be forwarded if required in due course. The majority of
our workload is based in the North West, however as we expand we would envisage working Nationwide as and when the
need arises.
South Lakeland District Council
Kitchen and bathroom refurbishment
Works (Partnering Scheme)
Disabled Adaptation works
External Windows and Door renewals
Barrow Borough Council
Bathroom refurbishments
Kitchen renewals and Door renewals
Anchor Housing Trust
Disabled adaptation works (Wet rooms etc)
Mitie Property services
Major Joinery renewals
Major Plumbing renewals
Minor repair works
South Lakes Housing
Kitchen Refurbishments
Bathroom Refurbishments
Fencing works
Disabled adaptation works
Central Heating renewals
Bramall Construction Ltd
Kitchen renewals (Partnering Scheme)
Birch Plastering Ltd
Kitchen renewals
Ceramic wall and floor tiling works
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